M + K:

Sergey Makhno Architects and Kofta have created together with the eco collection of product and fashion design. Obitovana.5019 is our eco-manifesto of the future we believe in. It is a space without walls and ceilings. It has neither fences nor borders. There are no rules and responsibilities. Everyone knows each other here — there are no strangers under one sky. It is the world that we have started to create already.

PRODUCT DESCRIPTION AND AVAILABILITY:

All of the listed M+K products are made-to-order products. The product you receive may differ to some extent from the one pictured in the catalog. You hereby acknowledge and understand that such minor differences shall not be considered a defect or other nonconformity with your order.

PLACING ORDERS:

To place an order from M+K collection you need to choose the product, its quantity, and other available features, and add it to the cart. At the checkout, you will be asked to provide your personal customer information. All received information will only be securely used to fill your order.

Within 3 business days upon your order submission, our sales manager will contact you to discuss the terms of shipping, thereafter we will send you an email acknowledging the receipt of your order and invoice. You shall pay an invoice within 7 days from the date of its issuance. You may cancel your order free of charge and without giving us any reason prior to payment of the invoice. If you wish to cancel your order, please contact us at sales@koftastudio.com.

PRODUCTION:

The production process starts after the 100% payment for the order according to the invoice. Generally, the production process takes 30 days and entirely depends on the order volume.

SHIPPING METHOD:

We deliver worldwide.

Shipping rates will be discussed upon confirming the order with our sales manager. You can choose any shipping service for exercising international deliveries to your country. The cost depends on the country-recipient and the volume of the order. The ordering party is responsible for all the delivery charges.

The delivery takes averagely 12 days and is insured by the shipping company. In case there are any issues, they are solved in the tripartite order.

The packaging depends on the product material. Generally, we pack our items in the branded OSB boxes and additional packaging material: air-bubble film, foam plastic, etc.

RETURNS:

If you are an EEA citizen, you have the right to withdraw from this contract within 14 days (“withdrawal period”) without giving any reason. You must send back or submit the unused item in its original packaging, in its original condition, with all original tags still attached immediately upon informing us at sales@koftastudio.com. If you withdraw from a contract of sale during the withdrawal period, we will reimburse all payments we received from you, including shipping costs.

For this repayment, we shall use the same method of payment that you used making the original transaction unless we arrange a different method with you; you will not be charged any fees for such repayments under any circumstances. We may withhold reimbursement until we have received the returned products, or until you have submitted proof that you have returned the products, whichever comes earlier.

You do not have a right of withdrawal for contracts regarding the:

  • delivery of products that are made to your own specifications or which are clearly personalized, except in the case of manufacturing defects;
  • delivery of products which are not suitable to be returned for health or hygiene reasons and where a seal was removed after shipping.

Exchanges for products purchased from the Site are not available, because all the products you receive are unique and crafted especially for you.